Help

CUSTOMER SUPPORT FOR T-SHIRTS & DRESSES:
If you have questions or needs please email us at: 
hello@picturethisclothing.com

SUPPORT HOURS: 
Monday-Friday 8am-5pm Pacific Time 
We respond as quickly as we’re able.
If you have emailed and haven’t heard back within 24 hours, we genuinely have not received your message. Please try again!
We respond to ALL messages we receive in 24 hours or less. Your patience during weekends/holidays is greatly appreciated.
We keep an eye on things on weekends/holidays but generally like to let our tiny team spend time with their families, so we may be a little slower to respond on those days.

GIFT CERTIFICATES:
If you’ve ordered a gift certificate and have not received it, please check Spam, Junk, and Promotional folders.
If you don’t see it still, please email us at: 
hello@picturethisclothing.com 
we are more than happy to help!

SUPPORT FOR PILLOWS & MUGS & CANVAS BAGS
Pillows, Mugs, and Canvas Bags are serviced by another vendor and handled directly through Sam. For support on pillows, mugs, or canvas bags please visit SamBarksy.com or email: colorknit1@aol.com

TELEPHONE SUPPORT
We help best/fastest by email because we're a small shop and very often in the shop printing, cutting, sewing, and shipping orders.
Telephone support can be arranged by appointment, please email us at:

hello@picturethisclothing.com 
Include date and time options and a general summary of what you need assistance with so we can be prepared when we call, we'll follow up to confirm a call time within 24 hours.